FAQ
Frequently Asked Questions
What are the pre-requisites to use DeenSoft Software?
- If you own a domain name, DeenSoft Software can be setup on the sub-domain (ex: student.yourwebsite.com) or on the main domain (ex: yourwebsite.com).
- The DNS (A) record for your domain or subdomain must be added to the IP address provided by us.
- You must provide an email account with SMTP details for sending email notifications from the software.
- If you do not own a domain name, DeenSoft Software can be setup on our hosted subdomain.
Do you charge a setup-fee? How much time is required to setup DeenSoft?
No, there is no setup fee. Your software will be setup within 1 day after required access and information are provided.
Is there any limit on no. of student registrations?
No. Student registration is unlimited in every plan. Only user and branch limits change based on the selected plan.
How secure is my data on your server?
Your data is protected with secure hosting, authenticated access, regular backups, and role-based permissions inside the CRM.
How do you provide customer support?
We provide support through WhatsApp, phone, email, and remote assistance. Priority support is available for higher plans.
Can I host the software on my server?
Yes. Self-hosted deployment is available for clients who want to run the software on their own server.
Can DeenSoft software be customized?
Yes. Custom modules, workflow changes, reports, and integrations can be developed based on your business requirements.
